AGLG Responsive Web Redesign

UX, UI & Web Design

Create a Multi-device Experience for AGLG Website

This was an initial website redesign daft for AGLG at the discovery phase. At the time, 2015, Google was undergoing algorithm updates for their SEO, making mobile-responsive sites rank higher than the none responsive site.

The project kickstarted when prompt attempting to make the AGLG site better with a redesign.

Client

Office of the Auditor General for Local Government. BC

Role

Research Analysis, UX, UI, HTML/CSS/JS Prototype, & Responsive Website Redesign

Year

Spring, Summer 2015

aglg-web-redesign

Objective & Requirements for the Web.

To increase the visit, and the present of AGLG, the AGLG were looking for responsive updates for their site if possible. The secondary goal is to connect the AGLG site to other major AGLG social media channels expanding the web presence.

aglg-website-old

Old Design before 2015

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Proposed New Design

The Process

After received a Website Review Request from my manager to kick-start the website re-design project, I looked into heuristic evaluation of the old site, identified the target audiences, possible workflow/scenario, some basic precedent studies, and creating IA for reporting, Then, I worked, visual design, and website prototype as part of the design submission. The following shows the various elements that were part of the process for this project.

aglg-process-chart

Discovery

Asking questions and gathering requirements for the possible updates were the starting points. The following questions were identified:

  • Who are the AGLG's audiences, what are they expecting from the site? What are their behaviours?
  • How is the site currently being used? What are the pages has the most traffic and what are the most downloaded contents?
  • What would be stakeholders' suggestions, and pending releases for the site?

Heuristic Evaluation

I looked into few issues for what are the possible strength and weakness of the old site. Here are the brief points:

  • Established look and feel
  • Having established contents
  • Not Responsive for the current web design standard
  • Not effective use of meta and title tags
  • Navigation is business-centric rather audience-centric
  • Some Hidden web complement elements create inconsistently

Target Audiences & Possible Workflow/Scenario

We looked up 3 major possible audiences for the AGLG site: BC Local Government, Citizens of BC who interested in local development, and Media & Publication Organization. As for the scenario, the prompt should be helping our audiences finding the newest publication when a new audit report was being released.

old-aglg-web-page

The Full View of the Old AGLG Website.

Navigation IA Update

The old navigation is office-centric. The viewers could have a hard time to find the desired content with old navigation structure. The newly proposed navigation is publication centric, trying to group the documents in a meaningful manner.

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Navigation IA before 2015

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Proposed Navigation IA

Precedent Studies

For the precedent studies, I looked up 3 other audit offices' websites for learning what they could work best for the new AGLG's redesign and what are some takeaways that could be featured.

IA-before-2015

Auditor General BC

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Provincial Auditor of Saskatchewan

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Wales Audit Office

Wireframe + Design Evaluation

The wireframes presented here are trying to implement the user workflow identified in the early phase of the project for the website redesign. Social Media channels are added as part of the navigation based on the objective & requirements.

aglg-wireframe

Visual Design & Website Prototype

For the design hand off, I worked 2 variations of the possible visual designs of the new AGLG website design with photoshop on both desktop and mobile screen. I also worked an actual html & CSS home landing page to see how the responsivness behave for the end of this submission.

aglg-web-redesign
aglg-web-visual Design
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About Office of the Auditor General for Local Government. BC

AGLG was established by the Province of BC, conducting performance audits. AGLG provide local governments with objective information and advice to help them be accountable to their communities for their stewardship of public assets and their achievement of value for money in their operations.